Shipping Policy

Order Processing

All orders are processed within 1–3 business days after payment confirmation.

For personalized or custom-made products, production may require an additional 2–5 business days, depending on the design complexity and order volume.

Orders are not processed, shipped, or delivered on Sundays or public holidays.

Shipping Time

Estimated delivery times are:

• Karnataka: 2–4 business days
• South India: 3–5 business days
• Rest of India: 4–7 business days

Delivery timelines are estimates and may vary due to courier availability, weather conditions, festivals, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and the total order value.

From time to time, we may offer free shipping on eligible orders as part of promotional offers.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details.

You can use the tracking information to monitor the status of your shipment.

Personalized Products

Since our products are custom-made based on the information provided by customers, please ensure that all names, spellings, vehicle numbers, and customization details are accurate before placing your order.

Production begins soon after your order is confirmed, and changes may not be possible once manufacturing has started.

Delayed Deliveries

While we strive to deliver all orders within the estimated time, delays may occasionally occur due to:

• High order volume
• Weather conditions
• Courier service disruptions
• Public holidays
• Remote delivery locations

We appreciate your patience and will keep you informed of any significant delays.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful. Additional shipping charges may apply if the order needs to be re-shipped.

Damaged or Lost Shipments

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery or the expected delivery date.

To help us resolve the issue quickly, please include:

• Your Order Number
• Photos of the damaged package or product (if applicable)
• A brief description of the issue

We will work with our courier partner to investigate and provide an appropriate resolution.

International Shipping

Currently, Sriraaga ships within India only.

If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: rockbottomeffects@gmail.com

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)